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News : BLOK Technologies Signs Agreement to Acquire Retail CRM Software Platform Businessworx

#contactcenterworld

Vancouver, British Columbia, Canada, Nov, 2018 -- BLOK Technologies Inc. ("BLOK Tech" or the "Company") (CSE: BLK) (OTC: BLPFF) (FRANKFURT: 2AD) announces that the Company has signed a Memorandum of Understanding ("MOU") to acquire 80% of the issued and outstanding common shares (the "Acquisition") of The Worx Solutions Inc. ("WORX"), a private company incorporated under the laws of British Columbia.

WORX is in the business of developing and marketing Businessworx, a Customer Relationship Management ("CRM") and data analytics software platform for the retail industry.

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The Acquisition is subject to completion of certain conditions set forth in the MOU, including, without limitation: approval by the board of directors of BLOK and WORX; completion of satisfactory due diligence; execution of a definitive agreement; receipt of all necessary shareholder and regulatory approvals, including the approval of the Canadian Securities Exchange (the "CSE") and other conditions.

"The proposed acquisition of Businessworx presents a milestone opportunity for BLOK Technologies," said BLOK CEO Rob Dawson. "With our focus on the commercialization of emerging technologies, we see significant potential to expand the distribution and the revenue base of Businessworx. We’ve been following the progress of Businessworx since its inception and have been impressed by the drive and efficiency of the WORX team in developing a software tool that meets retail industry needs."

"We developed Businessworx so that retailers could better market and manage their business," said Marcel Newell, Founder of WORX. "It’s an advanced business management tool that produces marketing and customer relationship programs and measurable results for our retail clients. We have seen proven success with this tool in increasing retail sales and reducing customer acquisition costs and have been able to demonstrate this to our clients through our analytics dashboard."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://globenewswire.com


Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Friday, November 30, 2018

Printer Friendly Version Printer friendly version

2020 Buyers Guide Remote Agent Solutions

 
1.) 
3Fiftynine

Branches
Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore.

2.) 
Centrical

Centrical Business Continuity & Remote Work Solutions
Centrical Solutions Help Sustain Business Continuity,
Keep Employees Engaged and Connected During COVID-19
In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to

Keep calm and keep working remotely.

We offer solutions for business continuity in a crisis that provide effective engagement, communications, and reskilling of employees working from home, among other things. They will let you:

Reduce anxiety and isolation
The times we’re in require an extra effort to communicate and keep everyone connected. With Centrical, you can create an ongoing stream of communica...
(read more)
PH: +1 800 538 4263 (US) or +44 20 3318 6424 (UK)

3.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

4.) 
Orion Learning Services Inc.

Learning & Development
Learning & Development - For Remote Workers
Learning & Development for Remote Agents, Supervisors, Managers and Administration/Support Staff

Orion Learning is a global leader in providing accredited learning and development solutions for organizations globally. We offer call/contact center certification programs for Agents, Supervisors and Managers, business certifications and examinations for wide range of topics including project management, change management and service management, leadership soft skills and a full suite of assessment tools which can be used for recruitment, talent management, succession planning and coaching/mentoring. We deliver our solutions to global community and all of our solutions are delivered digitally.
PH: 1-416-992-5158
 

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