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News : Blue Bell Firm to Hire 2,000 Ahead of Open Enrollment Period
Doylestown, PA, USA, June 2, 2015 -- Corporate Call Center, a Blue Bell-based call center that serves the insurance, health care and financial industries, is expanding its hiring plans for new agents to assist during the Affordable Care Act and Medicare open enrollment periods.
The company said it hopes to hire and train about 2,000 new agents by September to help field questions for health insurance consumers.
New hires will participate in the company's "CCC University," a 30-hour in-house health insurance training program that is designed to prepare them to meet the requirements to sell health insurance. Corporate Call Center will cover the costs of training and the exams. Most positions will be temporary, but employees will keep their certifications after their employment period is completed.
The company is creating a new education facility to open by mid-July, and has partnered with Peirce College in Philadelphia to offer employees a discount for future business and certificate programs.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
More Editorial From The Results Companies
About The Results Companies:
The Results Companies is a Global Customer Experience Management provider. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail and Energy. With over 7,000 employees in 14 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree.
Published: Wednesday, June 3, 2015