News : Blue Cross Blue Shield of Georgia Plans Columbus Expansion
Columbus, GA, USA, Feb 2, 2016 -- Anthem, the parent of Blue Cross and Blue Shield of Georgia, is planning to expand its call center and customer care operations in Columbus and add 450 jobs through 2017.
Blue Cross Blue Sheild logoThe health insurer, in a news release Tuesday from Gov. Nathan Deal’s office, said the office expansion in Muscogee County will add to the 1,285 employees in its Columbus offices. Anthem will have about 4,500 workers in Georgia after the planned expansion.
The facility will involve call center operations, claims processing, patient enrollment, information technology services, billing and other functions.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Blue Cross and Blue Shield of Georgia is the state’s largest health insurance company. Anthem serves 72 million customers across its various subsidiaries.
Georgia Department of Economic Development Commissioner Chris Carr said in the release that "supporting the growth of existing industry is a top priority for our department."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consider Your Center As A Production Line
Published: Wednesday, February 3, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Competence Call Center|
CCC is a BPO companies in the field of Customer Care in Europe and has been offering high quality international customer care solutions for 19 years. More than 5.500 service professionals at 18 locati...