News : Blue Cross No Longer Accepting Applications for Call Center
Sept 17, 2014 -- Blue Cross and Blue Shield of North Carolina is still hiring for its new downtown call center, but the company is no longer accepting applications.
More than 1,000 people applied for 107 full-time jobs at the customer service center that will be moving into the third floor of the Festival Park Plaza building at Ray Avenue, company spokesman Lew Borman said Wednesday.
The first round of hires - 42 customer service professionals - is already beginning training, and a new wave of hiring is underway, Borman said. The company hopes to fill more than 30 additional positions this round.
"We will continue to hire staff until we are fully staffed with 107 by mid-2015," Borman said.
Blue Cross and Blue Shield, the state's largest employer, is remodeling the location, which is expected to be ready by Dec. 1, Borman said.
The city of Fayetteville owns Festival Park Plaza, and the City Council approved a five-year lease for the space in July. Under the lease, the city waives the first eight months of rent, and the company makes such improvements as upgrading technology and reconfiguring work space, a project that will cost about two months' rent, Deputy City Manager Kristof Bauer told the council in July.
When Blue Cross and Blue Shield announced the project in May, the company said it chose Fayetteville over several cities in the region because of its competitively priced properties, local education institutions and available workforce that includes veterans, military spouses and other skilled workers.
Posted by Veronica Silva Cusi, news correspondent
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Published: Thursday, September 18, 2014