News : Blue Ocean Contact Centers Adds New Talent to Business Development Team
Halifax, Nova Scotia, Canada, Jan 18, 2016 -- Blue Ocean, an international outsourced contact center that has long serviced North America, is in the midst of expanding their widespread business development team with several key additions. Elizabeth Sedlacek will join as Director, Sales and Stephanie Small will join as an Account Manager. Both have extensive experience in the full spectrum of contact center outsourcing and will extend Blue Ocean’s influence into new strategic locations.
Elizabeth Sedlacek possesses over 16 years of contact center outsourcing experience, nine of which were spent as Senior Director of Business Development & Client Care for a mid-sized, Canadian owned call center and BPO.
Stephanie Small possesses over 6 years of experience in the outsourced contact center world. Her understanding of all the facets of call center accounts helped to grow successful divisions for her previous employer from scratch. Stephanie’s knowledge of contact center management delivered success across their customer service support, tech support, and reservation divisions.
Both Elizabeth and Stephanie will add their expertise to a vibrant business development team with sales, marketing, and account management skills that already add value to client brands. Now, that team will span from Halifax to Toronto and Miami to Chicago.
"By adding incredible people like Elizabeth and Stephanie to the Blue Ocean team, our growth trajectory is well on the right track," said Mike Hasler, VP, Sales and Marketing of Blue Ocean Contact Centers. "Their work will augment the core competencies of our robust team, accelerating our expansion into new markets while staying true to our current clients."
Posted by Veronica Silva Cusi, news correspondent
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About Blue Ocean Contact Centers:
At Blue Ocean Contact Centers, we’re at the front lines of customer service. We know we play a key role in building brand loyalty for your organization, and we recognize how essential it is to deliver truly comprehensive customer support across all channels. If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place. We have an unwavering commitment to seamless customer service and efficient resolution. At Blue Ocean Contact Centers, our agents become your agents.
Published: Tuesday, January 19, 2016