#contactcenterworld, @IDC

London, UK and Austin TX, USA, Nov, 2021 -- Blue Prism (AIM: PRSM), a global provider in intelligent automation (IA), has been recognized as a Leader in IDC MarketScape RPA Software 2021 Vendor Assessment. Blue Prism was named as a leader due to its outcome-based pricing, studio capabilities and market momentum.

RPA is no longer simply supplementing existing processes with automation but transforming how work is performed and disrupting common technologies used for process improvement. The leaders in this assessment showed capabilities that improve productivity for all workers, especially with the use of what we call 'robot assistants' that pre-populate and deliver tasks to workers instead of workers jumping from application to application to do their jobs."

Maureen Fleming
Program Vice President for IDC's Intelligent Process Automation Research

"Strengths in revenue-based momentum, planning and developer capabilities, and an AI-focused strategy positively impacted Blue Prism's position in this assessment," the IDC MarketScape stated.

In addition, Blue Prism was also recognized for its differentiated pricing structure. IDC highlighted Blue Prism’s "Outcome-based pricing model where customers pay for usage of digital workers in production (Automation jobs are assigned to a digital worker in a larger pool of digital workers for execution and are not tied to a single task or process as they work across the enterprise.)", noting that this means "New automation jobs are sent to the next available digital worker in a fashion that maximizes utilization."

Being recognized as a Leader by the IDC MarketScape report highlights our sharp focus on product innovation which continues to increase in the areas most important to our customers, and this is having a hugely positive effect. Because of this focus on development, our customers are not only continuously increasing the scale and security of intelligent automation deployment across their businesses but are able to do so with greater ease and impact. It’s enabling our customers to unlock immense value across their enterprises, and we’re excited to what we can achieve alongside them as we continue to innovate."

Danny Major
SVP Product, Blue Prism

According to the IDC MarketScape businesses should consider Blue Prism "When value is a primary consideration — capabilities as a function of cost — especially where there aren't internal domain barriers that prevent different groups from cooperating on shared use of pools of digital workers. Blue Prism is also a good choice as high-end RPA platform supporting robot assistants and end-user-to-bot interactivity."

#contactcenterworld, @IDC

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.blueprism.com