News : Bluefield Caterpillar Global Mining America Call Center to Close
Bluefield, WV, USA, Sept 21, 2016 -- The Caterpillar Global Mining America, LLC call center in downtown Bluefield will closeby the end of next month, company officials confirmed.
The call center is located in the building that previously housed the Bluefield Automobile Club. The facility serves as a global parts control center to help those companies that operate Caterpillar machinery in coal mines get the parts when they need them.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
It first opened in the spring of 2015. The company announced a workforce reduction in April due to the decline of the coal industry.
"With the recent announcement regarding room and pillar products, the company decided to close the Bluefield facility by end of October," part of a company release read. "Caterpillar understands this decision is difficult for the impacted workers and their families, but these actions are necessary to position the company for long-term success."
How many employees are still working at the site was not known Wednesday.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Priorities For Training
More Editorial From Caterpillar
Caterpillar Inc., is an American corporation which designs, manufactures, markets and sells machinery, engines, financial products and insurance to customers via a worldwide dealer network.
Published: Monday, September 26, 2016
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|EkoCCS Contact Center Services|
Founded in 2010, Eko Contact Center aims to be a fresh, dynamic and accurate business partner for its customers thanks to its contemporary operation, technical infrastructure, sector-specific software...
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.