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News : BluIP’s behive Communications Platform Named a 2019 Cool Vendor by Gartner

#contactcenterworld, @bluipinc, @Gartner_inc

Las Vegas, Nevada, June 11, 2019 -- BluIP, Inc., a provider of cloud communications and mobile solutions, announced that its behive Communications Platform has been included in the list of "Cool Vendors" in the Employee Experience and Enablement in the Digital Workplace report by Gartner, Inc.

"Most vendors in the nascent WSC (Workstream Collaboration) market focus on the day-to-day needs of office workers when building their WSC solution," said Christopher Trueman, research analyst for unified communications and collaboration (UCC) in Gartner's IT leaders research group. "BluIP, with its behive offering, breaks with this norm by delivering a solution uniquely suited to the needs of deskless, frontline workers in the service and hospitality industries."

BluIP’s BeHive delivers a solution that bridges the communications divide between cloud PBX/premise PBX users, deskless/frontline workers and the enterprise/hotel systems. BeHive enables a wide range of communications modes like push-to-talk, chat, group communications, voice, video, and conference bridging, complemented by robust integration capabilities that supports Enhanced 911 (E911) notifications, staff panic alerting to work flow service request/tasks ticketing.

"Having provided cloud PBX/UCaaS solutions to verticals like hospitality, healthcare, and enterprise for the last seven years, we noticed staff communications across the enterprise/hotel was very siloed and desk and deskless workers had very different communications needs. Delivering information access at a touch of button to the right person or group while leveraging the most productive mode of communication (PTT, chat, voice video, task, etc.) in a common or group workspace is why we created behive," said Armen Martirosyan CEO of BluIP.

#contactcenterworld, @bluipinc, @Gartner_inc


About BluIP, Inc.:
Company LogoProviders of Hosted PBX and data services and IP communication solutions.
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About Gartner:
Company LogoGartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
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Today's Tip of the Day - Customer Satisfaction

Read today's tip or listen to it on podcast.

Published: Wednesday, June 12, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Surveys

 
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