News : Boldon Contact Centre Creates 100 New North East Jobs
Boldon Colliery, UK, Sept 20, 2016 -- Boldon-based EC Outsourcing, a contact centre specialising in energy and utilities, has created 100 sales and retentions jobs in the region.
Launching their latest recruitment drive this week, the company based on Boldon Business park say the roles are on the back of excellent results in the first quarters of the year.
Commercial Director Richard Knox explains the reasons behind the current growth plans.
"Our clients have noticed that hard work too and every single one of them have expressed a desire to grow with us, which is great news for us as a business but even better news for the local jobs market."
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"We are now in a position to increase our current team of over 170 to around 270 which is an extra 100 jobs we can create in our region. It also means that there will most certainly be progression opportunities for our existing staff to take more senior roles within the business."
The company has already recruited around 40 new members of staff in March this year, as well as recruited for roles within it’s sister company EC Business Solutions, which offers a business to business utilities brokerage service.
Managing Director Phil Westoby adds that the newly created jobs are jobs for the long term.
Phil Westoby explained: "To be able to create 100 brand new roles is fantastic for our local community and for us as a business."
"The majority of our staff are based in or around Sunderland/South Tyneside with some travelling from further afield."
"Our continued growth is built on the solid team of specialists we have here, many of whom have been with us over 3 years, and we take great pride in the fact we can offer people a career and not just a job"
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Share Information
More Editorial From EC Outsourcing
Published: Wednesday, September 21, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.