News : Boost for Cinema Staff as ShoreTel Completes ANZ Roll-out
Nov 26, 2014 -- Cinema business HOYTS Group has implemented a ShoreTel Unified Communications (UC) and Enterprise Contact Center (ECC) solution across 50 sites in Australia and New Zealand for over 2300 staff.
The three phase deployment began with the implementation of a ShoreTel UC and ECC solution as part of HOYTS’ Sydney head office relocation.
This deployment was extended to its head office in New Zealand after HOYTS’ acquisition of the Berkley Cinema Group.
HOYTS began the rollout to its Australian and New Zealand cinemas over a six month period, as the company’s existing PABX maintenance contracts in each location reached their expiry dates.
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"We evaluated all of the key players in the space, including hosted, hardware and software-based IP telephony options, and ShoreTel was the clear winner," says Adam Wrightson, General Manager, HOYTS Cinema Technology Group.
The deployment was undertaken by PTS Communications in Australia with ShoreTel certified systems integrator Business Technology Group (BTG) completing the rollout in New Zealand.
Posted by Veronica Silva Cusi, news correspondent
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About HOYTS Group:
The Hoyts Group is an Australian group of companies, including Hoyts Exhibition, Hoyts Distribution and Val Morgan.
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Thursday, November 27, 2014
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