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News : Bosses Claim No Notice of 999 Call Centre Strike
Dublin, Ireland, Feb 15, 2016 -- The company that operates Ireland's 999 call centres says it won't recognise the Communication Workers' Union, because it says its staff are their own best representatives.
Employees are due to down tools next week in a row over pay and working conditions. Conduit Global is again denying CWU claims that staff have been subjected to a toilet break policy.
It also says the average pay is already above the living wage of €11.50 an hour, and a number of measures have been put in place following negotiations with staff.
BT which runs the facilities, says despite hearing about planned industrial action in the media, it has yet to be formally notified.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
More Editorial From Conduit Global
About Conduit Global:
Conduit Global is one of the world’s largest independent and fully integrated BPO companies with expertise in multi-channel contact center and back office support.
Published: Tuesday, February 16, 2016