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News : botique.ai Launches AI Powered Digital Agent 'Chatbot' Platform

#contactcenterworld

Newark, NJ, USA, Oct, 2018 -- botique.ai Inc., the Conversational Artificial Intelligence Company, announced the launch of a Conversational Artificial Intelligence Digital Agent Platform for small and medium businesses (SMBs). The AI-powered Chatbot platform is designed to help small businesses add intelligent and conversational features to their customer engagement channels.

Available worldwide in multiple languages, botique.ai's Artificial Intelligence Digital Agents Platform for customer service automation will help small and medium businesses provide visitors with automated support, engage customers and increase revenue via digital channels.

"Many Conversational AI solutions utilize machine learning and deep learning algorithms. Those algorithms are only as good as the training you provide them, which is a long resource consuming process that many businesses are reluctant to go through, and many small businesses can't afford. Using botique.ai QuickPredict™ engine, the AI is able to learn, analyze, and process text by itself (using unsupervised learning skills), generate keywords and synonyms. This reduces the AI training process from days and weeks to only a few minutes," said Yoav Yanovski botique.ai's Chief Executive Officer.

"botique.ai has been in the business of customer centers' automation for over a couple of years. The feedback we have received from our community of customers has been very encouraging. Some of our customers with small businesses used the 30-Day Trial of our QnA Digital Agent Platform, and requested a lighter version of the Chatbot platform that suits the needs of their business," said Rajai Nuseibeh, botique.ai Head of Marketing.

#contactcenterworld


Today's Tip of the Day - Motivation & Charity Work

Read today's tip or listen to it on podcast.

Published: Monday, October 29, 2018

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2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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