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News : Boys Using MPBSE Helpline More as Compared to Girls

#contactcenterworld

Bhopal, India, Feb, 2020 -- Madhya Pradesh Board of Secondary Education (MPBSE) counselling helpline is proving beneficial to the students especially to the board examinees, helping them overcome stress and study related pressure.

Students under stress call the helpline to get various tips from counsellors over how to beat the exam pressure and vice versa. Counsellors claimed that it is boys who are making more calls to get guidance over how to overcome from exam pressure, mental stress etc. The helpline has received around 10,000 calls so far. And maximum calls were made by boys.

The calls made by girl students are less in comparison to calls made by boy students. Counsellors say that around 60 per cent calls have been made by boy students and 40 per cent calls have been made by girl students respectively. The high school and higher secondary board examination is just next to door and the stress level is also on rise among the students. To release stress, the students are taking help from MPBSE helpline. Talking to ‘The Hitavada’, MPBSE Helpline Director Hemant Sharma says "The board helpline is receiving tremendous response for its counselling service as needy students are seeking its help. Every day helpline receives around 250 to 300 calls.

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The counsellors are also receiving calls wherein students gave thank for the guidance which they received from the helpline. He said that students should take their exam positively and do not lose hope or bring any negative thinking. Only they need to do is to keep self-confidence and remain positive. If students feel any kind of problem so they can share to their family or to the helpline." Even some of the parents are also being counselled by the counsellors.

They are being advised to take care of their children at this time and become their strength. Students who are facing examination stress, they are being suggested to do yoga, meditation, do some activities for few time which entertain and relax them or get involved in their favourite activity to remove stress. The helpline is getting a good response from the children. The counsellors are suggesting students to go according to the time-table as time management is really important during examination. The students are being asked to solve last years’ examination paper for better understanding and go through the blue print. As well as, every caller is being advised to go with a positive thinking in the examination hall while writing their exams.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thehitavada.com


About Madhya Pradesh Board of Secondary Education:
Company LogoBoard of Secondary Education, Madhya Pradesh (abbreviated MPBSE) is a board of school education in Madhya Pradesh State of India.
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Today's Tip of the Day - Don't Share Everything

Read today's tip or listen to it on podcast.

Published: Monday, February 17, 2020

Printer Friendly Version Printer friendly version

2022 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

3.) 
Connectica Solutions, LLC

PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.

4.) 
DiRAD Technologies

AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.

5.) 
Layer One Technologies

Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.

6.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions

7.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)

8.) 
Nuxiba Technologies

CenterWare
Build a strong business presence and improve customer relationships!

Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.

Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!

Schedule a live demo or request a quote today!

9.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

10.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.

11.) 
The Phone Number Testing Company

Phone Number Testing and Validation
Bulk testing and validation of UK Landline and mobile numbers, with a growing list of other coutries where we can test.

If you own a large customer or business prospect sales database, our service helps you to quickly and accurately cleanse all the dead records, by identifying all the dead phone numbers.

We offer a free no obligation test trial
 

About us - in 60 seconds!

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