News : Bpm’online Receives High Scores for Midmarket CRM
Bpm’online announced that it has been named a 'Strong Performer' in The Forrester Wave™: CRM Suites For Midsize Organizations, Q1 2015 evaluation. According to the report, bpm’online received the highest score for the current offering among Strong Performers.
As part of its comprehensive research, Forrester evaluated the ten most significant customer relationship management suite vendors across 95 criteria and rated each vendor in three major categories: Current offering, Strategy and Market presence.
The evaluation of the current offering of the CRM vendors was performed, based on the strength of their products across a spectrum of CRM capabilities including sales force automation, marketing automation, customer service, field service, eCommerce, business intelligence, customer data management, technology, and architecture. Bpm’online received the highest overall score in the Current Offering category among the Strong Performers.
"We are proud that Forrester Research names bpm’online as a Strong Performer among CRM Suites For Midsize Organizations," said Katherine Kostereva, CEO and Co-founder of bpm'online.
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Bpm’online is a vendor of process-driven cloud software for sales, marketing, and service automation. The beauty and the core value of bpm’online products are out-of-the-box processes that guide users through the most effective actions to boost results. Users love bpm’online’s engaging interface with social look and feel, free from redundant information that keeps them focused on what’s relevant. Today, the company employs 500+ experts and serves over 6,000 customers worldwide.
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Friday, April 3, 2015