News : BPMonline Updates Agent Desktop for Improved Productivity
BPMonline, a global provider of customer relationship management (CRM) and business process management (BPM) solutions, is excited to announce the release of a new version 7.2 of BPMonline Agent Desktop – software designed to facilitate all contact center processes.
BPMonline Agent Desktop is an extension for BPMonline CRM designed to improve call center agents efficiency, simplify outbound campaign management and inbound case management, reduce strain on administration team thus ensuring the lowest possible cost of operations.
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Bpm’online is a vendor of process-driven cloud software for sales, marketing, and service automation. The beauty and the core value of bpm’online products are out-of-the-box processes that guide users through the most effective actions to boost results. Users love bpm’online’s engaging interface with social look and feel, free from redundant information that keeps them focused on what’s relevant. Today, the company employs 500+ experts and serves over 6,000 customers worldwide.
Published: Friday, March 28, 2014