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News : Braze Named a Leader in 2023 Magic Quadrant™ for Multichannel Marketing Hubs

#contactcenterworld, @braze, @Gartner_inc

New York, NY, USA, Oct 2, 2023 - Braze (Nasdaq: BRZE), a comprehensive customer engagement platform that powers interactions between consumers and the brands they love, announced that it has been positioned by Gartner(R) as a Leader in the 2023 Magic Quadrant for Multichannel Marketing Hubs. The evaluation was based on specific criteria that analyzed the company’s overall completeness of vision and ability to execute.

"We feel this recognition demonstrates both our leadership in defining the future of customer engagement, and consistent execution against our long-term vision for the space," said Bill Magnuson, Co-founder and CEO of Braze. "Aided by our partners and customer community, the Braze platform continues to deliver tremendous return on investment to global companies of all sizes. We're excited to continue working with this incredible community of marketers and customer engagement professionals as they utilize Braze to evolve their customer engagement practices, delivering better experiences to their customers and driving better outcomes for their business along the way."

Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.

#contactcenterworld, @braze, @Gartner_inc

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Braze:
Company LogoBraze (formerly Appboy) is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today's mobile-first world and tomorrow's ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren't built for today's on-demand, always-connected customer.
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About Gartner:
Company LogoGartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
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Today's Tip of the Day - Workforce Management Solutions

Read today's tip or listen to it on podcast.

Published: Tuesday, October 3, 2023

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2024 Buyers Guide Recording

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 

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