Valletta, Malta, Jan, 2019 -- A helpline for people with questions about the effects and consequences of Brexit will be activated January 28, Prime Minister Joseph Muscat said.
For local callers, this helpline will be administered on the servizz.gov platform via freephone number 153.
A helpline for Maltese citizens residing in the United Kingdom will also be launched. This will be administered by Malta’s High Commission, based at Malta House in London. The numbers are 02072924800, which will be open during office hours, and 07836503990 for after office hours.
Posted by Veronica Silva Cusi, news correspondent
Published: Monday, January 28, 2019
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568