News : Connect Managed Services Accelerate its Investment Plans for North America
New York, NY, USA, and London, UK, July 21, 2016 -- Connect Managed Services, a UK provider of Unified Communications and Contact Centre managed and professional services, announced its intention to expand into the North American marketplace.
To support its efforts it has opened a US office in New York and appointed Gregory Wasilewski as VP, North American Sales. Greg comes to Connect with a 30-year career in enterprise sales, having been key to helping GAINS International, IPC, and Speakerbus grow their businesses.
"With increasing numbers of US organisations using our services in Europe, along with our European customers' increasing desire to take up our expertise in the US, it made sense to open up an office in New York," says Alex Tupman, CEO for Connect Managed Services. "Interestingly because we also partner with vendors such as Cisco, Avaya and Microsoft, as well as provide our expertise to leading US Telco's and Outsourcers like Verizon and CSC, Brexit has presented us with an opportunity to accelerate our investment plans into North America," continues Tupman.
Today's Tip of the Day - Competing Departments = Better Service?!
More Editorial From Connect Managed Services
About Connect Managed Services:
Connect Managed Services is a specialist in the design, implementation and support of Contact Centre and Unified Communication environments for multinational organisations. Connect uses a propriety set of automation tools, which combined with a differentiated approach to service management, ensures the consistent delivery of service level performances 25% above industry standards. Connect has offices in London and New York and has numerous awards and accreditations from the leading Contact Centre and Unified Communication vendors.
Published: Monday, July 25, 2016
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...