News : Bright Pattern Announces Partnership with Paxyl Solutions to Provide Leading-Edge Contact Center Technologies
Bright Pattern, a provider of enterprise contact center software, announces its partnership with Paxyl Solutions, a provider in omnichannel contact center solutions and unified technologies with the mission to help companies improve the customer experience by effectively implementing technologies. Bright Pattern Contact Center software will help Paxyl Solutions provide omnichannel technology and professional services to mid-market and enterprise customers.
"As an expert in contact centre solutions, we aim to provide our customers with an omnichannel cloud solution that optimizes the customer experience in a user-friendly and intuitive way," said Philippe Tremblay, Vice President of Business Development. "Bright Pattern is a true, seamless, omnichannel solution that gives businesses the tools they need to build powerful customer connections while delivering the results organizations demand."
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"With over 15 years of expertise in contact centers, Paxyl Solutions provides exceptional quality and outstanding expertise," said Brian Hays, Senior Vice President of Global Sales at Bright Pattern. "Paxyl Solutions works with the most high-performing technologies on the market and strives to provide clients with the tools to deliver personalized and effortless customer experiences. We are looking forward to a long and immensely successful relationship."
Bright Pattern helps its partners to provide omnichannel customer service through the use of cloud-first technology solutions for midsize and enterprise companies.
Today's Tip of the Day - A Nice Treat
More Editorial From Bright Pattern Inc
About Bright Pattern Inc:
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket. Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
Published: Wednesday, February 6, 2019
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce managemen...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...