News : Bright Pattern Opens New Data Centre in Singapore
Singapore, Feb 7, 2018 -- Bright Pattern is expanding its cloud contact centre software business in Asia-Pacific region with a new data centre in Singapore.
This comes after other recent global expansions in Japan, Australia, Europe, and South America.
"We are excited to offer improved voice quality to our Singapore and Asia-Pacific customers," said Konstantin Kishinsky, CTO of Bright Pattern. "We have expanded our global customers base significantly over the last two years and have made several strategic moves to ensure these valued customers are receiving the highest quality service."
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Posted by Veronica Silva Cusi, news correspondent
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About Bright Pattern Inc:
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket. Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
Published: Friday, February 9, 2018
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