Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Bill Quiseng
Chief Experience officer
112
MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
72
MEMBER
Abdulaziz Aldahmash
Vice President Executive Of Quality and Customer Experience
0
MEMBER
Usaia Tukana
Frontline Trainer
10
MEMBER
Alanoud Alaswad
Passenger Experience Specialists
14

News : Broadvoice Wins Four Awards from TrustRadius

#contactcenterworld, @broadvoice

Los Angeles, CA, USA, May 16, 2023 - TrustRadius, a B2B technology decision platform, has recognized Broadvoice(R), a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact center as a service (CCaaS) and SIP Trunking services for small and mid-market businesses, with a Top Rated Award in four categories: UCaaS, Contact Center, SIP Trunking and VoIP.

"Broadvoice has won four Top Rated Awards in the Unified Communications as a Service (UCaaS), SIP Trunking, Contact Center, and VoIP categories," said Megan Headley, Vice President of Research at TrustRadius. "These awards are based directly on customer feedback and help software buyers make better-purchasing decisions by highlighting products that provide high levels of customer satisfaction."

The Top Rated Awards help improve transparency across the B2B software industry for tech buyers and providers. They eliminate biases based on vendor size or clout and allow real users to identify software products that bring the most value to their organizations. TrustRadius assessed thousands of customer reviews and chose software and product winners across 500 categories. To qualify, products need a trScore of 7.5 or above, 10 or more new or updated reviews within the past 12 months and at least 1.5 percent of the traffic volume in that category.

"Broadvoice is thrilled to be ranked as a top provider by our customers in the TrustRadius community," said Broadvoice Chief Product Officer George Mitsopoulos. "Earning our customers' trust is priceless. We strive to deliver the most reliable, affordable and feature-rich communications and collaboration platform alongside an unrivaled customer experience. The Top Rated Awards validate that we're living up to that promise."

Here are a few authenticated customer reviewers from TrustRadius that praise the Broadvoice b-hive platform:

"When I signed up for Broadvoice, I received new phones with state-of-the-art software, and my phone bill went down by over $100 per month ... On top of all the features, the customer service has been outstanding. I highly recommend Broadvoice to anyone looking for workplace flexibility for their team."–Mike W., President, Better Home Financial, Inc.

"We use Broadvoice as our main voice provider [and are] thrilled we can have an extension at the office, mirrored at [the] home office and also use the softphone on our laptops and mobile devices without needing to switch accounts. We also have call flows set up so we do not miss a call. [b-hive has] a lot of wonderful features, including the intercom! The onboarding team was absolutely the best we've encountered; they ask all the necessary questions to make a very smooth and seamless transition."

–Jeff O., Owner, Newport Solutions, Inc.

#contactcenterworld, @broadvoice

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.dtnext.in


About Broadvoice:
Company LogoHeadquartered in Los Angeles, CA, Broadvoice is a premier provider of hosted voice and data products in North America. Utilizing a nationwide fault-tolerant network, Broadvoice helps businesses improve efficiency while reducing overall costs. Broadvoice customers range in size from single line businesses to deployments of over 18,000 phones. The company continuously designs and implements new features and services that allow companies to focus on growing their business. Broadvoice has been ranked in the Deloitte Technology Fast 500 and INC500 Fastest Growing Private Companies in America.
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Motivation

Read today's tip or listen to it on podcast.

Published: Wednesday, May 17, 2023

Printer Friendly Version Printer friendly version

2024 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.

2.) 
Motivarnos

Motivarnos.com
Motivarnos helps your efforts in managing a constant recognition system that includes trivias, badges and competition elements that drives performance appraisal while agents have an encouraging environment.
 

NEXTGEN-TV

NEXTGEN-TV PROGRAMMING

NOW PLAYING
Starting on the hour every hour today

How Leading Telecoms Company Manages Social Media in the Contact Center
WATCH

Coming up this Week

My Role As A CX Champion In My Company
Jun 15

About us - in 60 seconds!

Submit Event

Upcoming Events

The 19th EMEA Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 7788 
The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 7843 
The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 2768 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Industry Champion Award Leaderboard

Most active award entrants in the past 48 hours! - Vote for Others / About Program
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =