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News : Brunswick Call Center Operator Seeking 130 Temporary Hires

#contactcenterworld, @savilinx

Brunswick, ME, September, 2016 -- SaviLinx LLC, a Maine-based call center operator specializing in business process outsourcing and technical support services, said that it is hiring 130 additional workers at its Brunswick headquarters to support an expanded government contract. The company hired 200 workers last spring.

The full-time positions pay $16.50 an hour, SaviLinx said in a news release. The jobs are temporary but have the potential to convert to permanent status, it said.

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The new customer service, quality assurance and technical positions will be in addition to the 500 contact center agents and staff at the company’s Maine and Hattiesburg, Mississippi, locations, the company said.

SaviLinx supported the original government contract with a team of seven, it said. In choosing partners for the next phase of service, the client expanded the contract significantly. SaviLinx said it will hire and train the additional 130 employees throughout October.

"We have built SaviLinx to be a partner that helps our customers get the results they need. It is so gratifying when a customer shows their support by expanding their scope of work with us," company founder and CEO Heather Blease said. "We have a fantastic team at SaviLinx, and we are all excited to continue to grow."

#contactcenterworld, @savilinx

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.pressherald.com


Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Wednesday, October 5, 2016

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2020 Buyers Guide Recording

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

3.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003
 

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