The company said it has started the recruitment process for full-time workers and expects to fill the positions over the next six months.
Staff will operate the phones for BT’s mobile network, EE, and will be part of the telecom provider's largest call centre in the UK.
BT’s current North Tyneside building will undergo a major revamp with state-of-the-art technology and facilities, the company said, and will house 1,500 EE workers.
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It follows a recent overhaul of the company’s Gosforth contact centre and will be completed by the autumn, BT added.
Nick Lane, managing director for consumer customer services at BT, said: "BT is fully committed to Tyneside and we are really pleased to be creating new and permanent local EE jobs as well as investing in a second multimillion-pound office refurbishment in the area.
Posted by Veronica Silva Cusi, news correspondent
BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
Published: Wednesday, December 15, 2021
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