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News : BT Creates 70 New Jobs at its South Tyneside Contact Centre

#contactcenterworld, @BT

South Tyneside, UK, Oct 26, 2016 -- Major North East employer BT has launched a recruitment drive to fill 70 jobs in South Tyneside.

The new roles – mainly sales and customer service jobs – come months after the firm announced the creation of 60 contact centre posts.

The firm said it is keen to attract new staff from across South Tyneside and the wider region.

Farooq Hakim, BT’s regional director for the North East, said: "Back in March we set out to recruit 50 people in the South Tyneside area and thanks to the high calibre of applicants actually recruited nearer to 60.

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"Following on from that success we are now looking for a further 70 people to join us.

"This is the perfect opportunity for someone with a genuine passion for brilliant customer service who is looking for a secure, well-paid and flexible job with long-term career prospects and excellent training in one of the UK’s top companies."

The latest recruitment drive expands BT’s involvement in the regeneration of South Tyneside, which is centered on the BT South Tyneside strategic partnership between BT and South Tyneside Council.

South Tyneside Council leader Iain Malcolm said: "Creating more job opportunities is a key priority for the council as we work with our partners to reduce unemployment levels and create the right conditions for business growth and investment across the borough.

"Our partnership with BT continues to be a major success story and one which is helping us to realise our ambition of bringing high quality jobs to South Tyneside."

#contactcenterworld, @BT

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.chroniclelive.co.uk


About BT:
Company LogoBT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
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Today's Tip of the Day - 5 Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Thursday, October 27, 2016

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2020 Buyers Guide Customer Relationship Management

 
1.) 
Cloudyflex

Zoho CRM Suite
Zoho CRM is a world leading cloud based customer relationship management suite covering all CRM functionalities a modern company needs :
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& several other capabilities

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eGain Corporation

eGain Solve™
eGain Solve™ is the industry’s leading cloud solution for omnichannel customer service and engagement. As the industry’s only unified customer engagement and knowledge management software suite, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. The suite consists of modular, best-of-breed applications built on a unique customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. The web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities.

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MFE International

Creatio(formerly bpm'online) Process-driven unified CRM
Unified Marketing, Sales, Service CRM built on a business process management (BPM) platform. Award winning CRM .Recognised by Gartner, Forrester, OVUM, Nucleus research as leading marketing automation, sales automation, customer engagement, business process automation and dynamic case management software.
A new process-driven CRM and not the traditional CRM type.
PH: 96386615

4.) 
TrendzAct

Trendzact CRM
Trendzact’s CRM case management platform specializes in contact engagement centers with complex workflows or integrations. Our features, full customization, scalability, native on-demand AI and flat-fee pricing sets us apart from the competition.
PH: 3854343250
 

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