News : BT Launches Cloud Voice Service for Businesses
Sept 29, 2014 -- BT Business has expanded its communications offering for small and medium-sized enterprises (SMEs) with the launch of a cloud-based, business-grade IP voice service, BT Cloud Voice.
The operator said its new service would deliver all the traditional office phone system call features and quality, delivered via a BT Business internet connection, to provide a more flexible and future-proofed offering.
The system includes features such as intelligent call handling, conferencing, recording, desktop-sharing, softphones and smartphone integration.
Buyers will be able to manage their service through an online portal, allowing companies to tailor and manage their own requirements, and perform a number of self-service functions, including licence management, adding and removing users, and setting call preferences without the need for BT to dispatch engineers.
Posted by Veronica Silva Cusi, news correspondent
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Published: Tuesday, September 30, 2014