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News : BT Launches Cloud Voice Service for Businesses
Sept 29, 2014 -- BT Business has expanded its communications offering for small and medium-sized enterprises (SMEs) with the launch of a cloud-based, business-grade IP voice service, BT Cloud Voice.
The operator said its new service would deliver all the traditional office phone system call features and quality, delivered via a BT Business internet connection, to provide a more flexible and future-proofed offering.
The system includes features such as intelligent call handling, conferencing, recording, desktop-sharing, softphones and smartphone integration.
Buyers will be able to manage their service through an online portal, allowing companies to tailor and manage their own requirements, and perform a number of self-service functions, including licence management, adding and removing users, and setting call preferences without the need for BT to dispatch engineers.
Posted by Veronica Silva Cusi, news correspondent
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BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
Published: Tuesday, September 30, 2014