News : BT Snares Global Contract with Glencore Resources Group
Sept 16, 2014 -- UK global communications provider BT has secured a contract to build and manage a new global core network across Europe, the Americas, Africa, the Middle East and Asia-Pacific for global diversified natural resource company Glencore.
The worldwide contract to build a consolidated infrastructure will allow all Glencore employees to work together more effectively in more than 50 countries by improving access to critical business applications for the marketing and mining of natural resources.
BT will also provide a range of collaboration services to Glencore, including voice, audio conferencing and contact centre services.
Cyril Reol, Global Chief Information Officer of Glencore, said, "We operate globally and deploy critical activities in very remote areas. As a result, we need reliable communications to bring our employees together in real-time, from our trading offices to our mining sites.
"The recent merger of Glencore and Xstrata presented us with considerable challenges, including those related to the standardisation and management of the network infrastructure and the reliable provision of communication services between our employees.
"We opted for BT because of its global presence and the quality of its services, giving us the ability to be creative and innovative in the way we leverage technology to meet these challenges. The fact that BT has proven to be a reliable and trusted partner over many years reinforces our confidence that we will achieve reliable and successful results from this ambitious project."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
More Editorial From BT
BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
Published: Wednesday, September 17, 2014