News : BT to Create 40 New Jobs in Exeter
#contactcenterworld, @BT, @EE
Exeter, UK, Feb 15, 2016 -- Telecoms provider BT is to create 1,000 new jobs in the UK including 40 in Exeter.
The recruitment drive comes as BT has acquired mobile phone provider EE.
The firm is keen to repatriate its call centre operators back to the UK and hopes the 1,000 new jobs will help achieve a target of 80% customers' calls in the UK answered by Britain-based staff.
Libby Barr, managing director of customer care at BT Consumer, said: "This latest recruitment is part of our commitment to provide the best possible service for our customers. It is a great opportunity for people to develop a career with the company at a particularly exciting time.
The new recruits will work at Exbridge House, Commercial Road, in mainly sales and customer service roles with recruiters looking for applicants from across Exeter and the surrounding area. BT already employs nearly 500 people at Exbridge House.
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BT's Consumer division has already filled an extra 1,000 roles in its UK contact centres to enable it to service more of its residential customers in the UK and is in the process of recruiting a further 1,000 before April 2017.
Jon Reynolds, BT's regional director for the South West, added: "It is great news that we are now able to carry out this latest recruitment to further strengthen our presence here."
#contactcenterworld, @BT, @EE
Posted by Veronica Silva Cusi, news correspondent
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BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
Everything Everywhere Limited, trading as EE, is a mobile network operator and internet service provider company headquartered in Hatfield, United Kingdom.
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