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News : BT Welcomes IR to Adastral Park

#contactcenterworld, @irprognosis, @BT

London, UK, Nov, 2018 -- IR, a global provider of experience management solutions for unified communications (UC) and contact centers, is delighted to join Innovation Martlesham located at Adastral Park in the UK. Innovation Martlesham is a ‘collaborative ecosystem’ created by a cluster of 100 high-tech IT company’s. 

Another step forward in the BT and IR partnership.

With a strategic partnership that spans more than 12 years, IR Prognosis also known as One Cloud Monitoring now helps manage seats across on premises, hybrid and cloud deployments. This provides BT customers with a real-time dashboard view over multi-vendor technologies including Unified Communications, Contact Centre and Call Recording Assurance, simplifying troubleshooting with granular call quality data and providing early alerting to ensure an end to end customer experience.

#contactcenterworld, @irprognosis, @BT

Posted by Veronica Silva Cusi, news correspondent
Source: IR


About IR:
Company LogoIR is a global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. More than 1000 organisations in over 60 - including some of the world's largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity - critical systems deliver high availability and performance for millions of their customers across the globe.
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About BT:
Company LogoBT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
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Today's Tip of the Day - Plan Training In Advance

Read today's tip or listen to it on podcast.

Published: Monday, November 5, 2018

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