News : BT’s Doncaster Contact Centre Set for Major Redevelopment
Doncaster, England, July, 2019 -- BT’s Doncaster contact centre is set for a major redevelopment as the company announced plans to invest in a large refit of the building.
The centre in Wilmington Drive will undergo a significant refurbishment, starting in the next few months, to modernise it and create a fantastic workplace for hundreds of staff. The project is due to be completed next year.
The refurbishment of the centre is part of ‘The Better Workplace Programme’ – a workplace improvement and consolidation scheme in the UK.
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The three-to-five-year programme will improve and consolidate BT’s footprint of corporate offices, contact centres and specialist sites across the country.
Nick Lane, managing director for consumer customer services at BT, said it was an exciting development for both staff and the town of Doncaster.
He said: "Our BT Doncaster contact centre was opened in 1997 and this refurbishment will create the modern, future-fit building we want for colleagues.
"This site is important for BT and our teams here do a fantastic job supporting customers when they need help, advice or sign up for our services.
Posted by Veronica Silva Cusi, news correspondent
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BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
Published: Friday, August 2, 2019