News : Bukumal Installs Sage's CRM System
Dubai, UAE, Aug 11, 2015 -- Bahrain-based conglomerate Bukumal has invested in provider of business management software Sage Middle East's CRM.
The provider in retail, power and energy, properties, security, construction and industrial supplies in the GCC, offers solutions and services to the building and power protection industries with a primary focus on quality service and customer experience, said a statement.
It installed Sage CRM with the help of Fakhroo Information Technology Services after noting the need for automated sales processes for its customer relationship projects, it said.
Hassan Ansari, executive manager-SCM and Operations for Bukumal, said: "We did not have a system in place for sales data collection and automation of creating reports to help us keep track of all our projects, and this impacted our ability to streamline our services.
"The Sage CRM was the perfect choice for us, since it is an internationally certified software brand. Aside from that, the professional and timely approach by Fakhroo IT made installation simple and painless. They really took the time to understand our scale of activities and its corresponding challenges, and provided a seamless solution."
Anwar Saleem, technical manager at Fakhroo IT, said: "We wanted to give the team at Bukumal an easy-to-use, flexible and integrated system which will allow for streamlined business processes to maximise output.
Posted by Veronica Silva Cusi, news correspondent
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Published: Wednesday, August 12, 2015