News : Bullhorn Named a Contender in CRM Suites for Midsize Organizations Report by Forrester
Boston, MA, USA, NOV 21, 2016 -- Bullhorn, the company that helps organizations transform their business relationships, announced that it has been named a Contender in the Forrester Research, Inc. November 2016 report, The Forrester Wave™ CRM Suites for Midsize Organizations, Q4 2016. The report evaluated 11 vendors based on 36 criteria, including current offering, strategy, and market presence.
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According to the report, "Bullhorn’s strengths lie in role-based sales processes infused with intelligence. In addition to traditional opportunity management, it automatically tracks phone, email, and SMS conversation activity to proactively monitor account health, and it uses predictive analytics to prescribe the next best action to take." In addition to receiving the second highest score in the Platform and Architecture criteria (tied), Bullhorn also was among the vendors with the highest score for Reference customer assessment. The report also stated: "The company builds all applications on a unified, robust platform with consumer-grade user experiences," and added, "Bullhorn is best suited for relationship-oriented B2B recruiting companies that prioritize delivering better customer experiences to drive revenue."
"We are excited to be included for the first time in this independent report," said Art Papas, founder and CEO of Bullhorn, "especially considering that we were the invited to participate in 2016. We believe our positioning in the report and our scores in the Platform and Architecture category highlight the flexibility and strength of Bullhorn’s modern cloud platform versus the majority of the other offerings evaluated. This is ultimately what allows Bullhorn customers to realize real results fast – avoiding endless implementations and enormous consulting fees. And our deep experience serving the staffing industry has led us to create truly unique innovations around automatic data capture and relationship intelligence that simply are not offered by other vendors."
#contactcenterworld, @forrester, @bullhorn
Posted by Veronica Silva Cusi, news correspondent
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Bullhorn creates cloud-based software solutions that help recruiters put the world to work. As the global market leader in staffing and recruiting software, our innovations power the operations of fast-growing start-ups up through the world’s largest staffing brands. Headquartered in Boston, with offices in St. Louis, Richmond, Vancouver, London, and Sydney, Bullhorn’s applicant tracking system, recruitment CRM, back office, and social recruiting products serve more than 10,000 clients representing nearly 350,000 users across 150 countries.
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Thursday, November 24, 2016
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