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News : Calabrio Appoints New CFO to Accelerate Business Transformation Amid SaaS Market Growth

#contactcenterworld, @Calabrio

Minneapolis, MN — Calabrio, a workforce performance company,announced the appointment of Todd Laddusaw as its new Chief Financial Officer. Laddusaw brings over 20 years of financial leadership at private equity and Software as a Service (SaaS) companies, including Appriss, Virgin Pulse, and Red Brick Health.

"Calabrio is on a rapid growth trajectory, and Todd’s deep experience in financial planning and analysis, as well as business transformation, is going to be instrumental in driving our continued growth and success," said Kevin Jones, Chief Executive Officer of Calabrio. "Todd's background working at multinational corporations and living overseas will be an integral part of our international expansion initiatives."

In his new role, Laddusaw will spearhead the finance, accounting, tax, and legal functions. His appointment comes as the company continues to experience robust growth and transformation in the SaaS market, driven by its industry-leading workforce performance solutions.

"I’ve been following Calabrio’s journey for quite some time, and I’m honored to join this well-versed team of innovators," said Laddusaw. "Calabrio has an established reputation in the market and a long history of evolving to exceed customer expectations. I appreciate that even amidst client successes, there is a strong sense of urgency to continue transforming the business."

#contactcenterworld, @Calabrio

 


About Calabrio:
Company LogoThe digital foundation of a customer-centric contact center, the Calabrio ONE suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites WFO, agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
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Today's Tip of the Day - Where The System Breaks Down

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