Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

News : Calabrio Hires First Chief Revenue Officer to Fuel Continued Hyper-Growth

#contactcenterworld, @Calabrio

Minneapolis, MN, USA, Jan 24, 2019 -- Calabrio, a provider of customer engagement and analytics software, has hired John Norton as Chief Revenue Officer. In this executive leadership role, Norton is responsible for driving global revenue growth and building a sales culture.

"We are excited to welcome John to our team to lead our global sales strategy," said Tom Goodmanson, president and CEO at Calabrio. "I have known John for many years through his work in our ecosystem, and I have long been impressed with his passion for results and ability to motivate teams. He knows our business and what it takes to make customers successful—this is a great fit as we gear up for another year of aggressive growth and opportunity in 2019."

Sponsor message - content continues below this message

Employee Engagement Awards NOW OPEN!

Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!

FIND OUT MORE HERE

Content continues ….

Norton joins Calabrio with more than 30 years of experience in the technology industry. Most recently, he was Senior Vice President, Growth at ConvergeOne, a global IT services provider and Calabrio partner, where he drove strategic technology solutions and managed services growth within the business. Prior to ConvergeOne, Norton held multiple leadership roles at Arrow (acquired by ConvergeOne in 2017) where he was responsible for managing, developing and growing both sales and marketing teams. Norton also held executive positions at Ardent Partners, Inc. and Fujitsu Business Communications Systems.

"As a Calabrio partner, I witnessed firsthand the company’s customer-focused culture and consistent delivery of real, measurable benefits," said Norton. "Now I’m thrilled to be in a position to build on Calabrio’s success. We bring tremendous value to customers through our innovative, AI-powered analytics that provide visibility to customer data like never before. I can’t wait to get out there and tell this powerful story."

#contactcenterworld, @Calabrio

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Today's Tip of the Day - Tracking Feedback

Read today's tip or listen to it on podcast.

Related Editorial

More Editorial From Calabrio

About Calabrio:
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.