#contactcenterworld, @Calabrio
Minneapolis, MN -- Calabrio, a customer experience intelligence company, has appointed CJ Bernander as its new Chief Financial Officer, enabling Calabrio to continue to scale to meet the business and structural needs that accompany Calabrio’s rapid trajectory over the last several years. As CFO, Bernander will oversee global accounting, finance, treasury, tax and legal functions.
"As an organization that puts people first in everything we do, it is essential for us to have the right people in the right roles, and that is particularly true of our executive leadership team. CJ has the experience to reinforce and evolve the vital team and infrastructure we have built to support and spur the company’s continued global growth," said Tom Goodmanson, president and CEO of Calabrio.
Bernander is a CPA and joins with an extensive background of more than 15 years in financial leadership roles at global SaaS and technology companies. Prior to Calabrio, he was the CFO at Digital River, an e-commerce company, where he helped drive revenue growth. His leadership and experience will further position finance as a strategic asset, to maximize organizational scale and operational efficiency to support and accelerate the company's market opportunity.
"I’m thrilled to join Calabrio at this exciting time for the company. Calabrio is at an important inflection point. We’ve grown tremendously, and our operational excellence is key to continuing that growth," said Bernander. "I’ve always thought of myself as a builder at heart, and I look forward to combining my experiences with the ambition and skill of the current Calabrio team to further build financial success for our company."
About Calabrio:
The digital foundation of a customer-centric contact center, the Calabrio ONE suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites WFO, agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Published: Friday, November 12, 2021
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