News : Call 4 Health Celebrates Its 20th Anniversary
Delray Beach, FL, USA, July 3, 2017 -- Call 4 Health, a medical call center and nurse triage in Delray Beach, celebrates its 20th anniversary this year.
As the ability for hospitals to field the volume of calls they receive from patients continues to diminish, Call 4 Health incorporates Tele-health, which is a collection of means or methods using telecommunication technologies to enhance health care, public health and health education.
Joseph Pores and Nick Koutrakos, the founders of Call 4 Health, look to mitigate the issues that the health care systems face due to the large demand that hospitals face to accommodate their patients. With locations in Delray Beach, and Linthicum Heights, Maryland, Call 4 Health is continually looking to expand and grow.
"We have experienced exponential growth over the past 20 years, which can be attributed to our incomparable customer service and our always expanding services," Joseph Pores said. "Unlike a traditional call center, we pride ourselves in offering our clients solution-based services to fill their demand, while still delivering professional and compassionate care to patients."
Call 4 Health continues to expand, growing its staff to over 400 employees and is currently looking to expand to locations throughout the U.S.
Posted by Veronica Silva Cusi, news correspondent
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About Call 4 Health:
Call 4 Health is a leading medical call center with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to our clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a sound system to seamlessly balance professionalism with compassion. Our call representatives understand the difficulties in facing traumas and coping with treatments as well as the emotional and financial strains those challenges present. Our altruistic approach places patients and their families first. Compassion is more than just a word at Call 4 Health, it is what drives us. Customer service excellence is not something we just “talk about” it. We deliver it every day. Call 4 Health uses state-of-the-art technological initiatives to process up to 2,500 calls simultaneously. Each call is received with compassionate commitment using our Interactive Voice Response (IVR) system which can be tailored to your specific requirements through an assigned account manager. Our call representatives continually create innovative solutions in today’s fast-paced digital world. Call 4 Health is always ready with real solutions consistent with the needs of both the client and the patient. Our staff takes pride in their community commitment as one of the leading Disaster Relief Call Centers during hurricanes or other local emergencies. Call 4 Health is the best call you can make for your patients.
Published: Wednesday, July 5, 2017
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