News : Call 4 Health Expands Operations; Adds 150 Jobs in Linthicum Heights, MD
Call 4 Health, the nation’s leading medical call center and nurse triage service, has announced immediate plans for a significant expansion of its Maryland operations facility, located in Linthicum Heights. The company, headquartered in Delray Beach, Florida, also recently opened a third call center in Spring Hill, Tennessee.
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"With the demand for medical call center services skyrocketing in recent years, our expansion in Maryland will greatly help us manage a dramatically increased call volume," said Joseph Pores, CEO of Call 4 Health. "We’re receiving calls every day from potential clients, and we’re very excited to be able to offer our proprietary, innovative technology to even more hospitals and medical centers around the country."
The expansion, which will be completed in September 2018, includes the procurement of additional space at its current location, transforming the center into a 6,000 sq.ft. facility. Call 4 Health will also add an additional 150 call center agents and triage nurses to its Maryland team.
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About Call 4 Health:
Call 4 Health is a leading medical call center with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to our clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a sound system to seamlessly balance professionalism with compassion. Our call representatives understand the difficulties in facing traumas and coping with treatments as well as the emotional and financial strains those challenges present. Our altruistic approach places patients and their families first. Compassion is more than just a word at Call 4 Health, it is what drives us. Customer service excellence is not something we just “talk about” it. We deliver it every day. Call 4 Health uses state-of-the-art technological initiatives to process up to 2,500 calls simultaneously. Each call is received with compassionate commitment using our Interactive Voice Response (IVR) system which can be tailored to your specific requirements through an assigned account manager. Our call representatives continually create innovative solutions in today’s fast-paced digital world. Call 4 Health is always ready with real solutions consistent with the needs of both the client and the patient. Our staff takes pride in their community commitment as one of the leading Disaster Relief Call Centers during hurricanes or other local emergencies. Call 4 Health is the best call you can make for your patients.
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