Brunswick Landing, ME, USA, Aug, 2018 -- SaviLinx LLC at Brunswick Landing will hire 178 seasonal employees after the expansion of a large seasonal contract with a government agency.
The full-time positions will pay $17.15 per hour or more for various shifts on weekdays between 8 a.m. and 9 p.m., according to the company. The positions will range from one week to four months in length, with some to become permanent.
The company, which provides customer service and technical support, recently renovated its Maine headquarters office, including new agent stations at Brunswick Landing, the former site of Brunswick Naval Air Station. SaviLinx can now accommodate more than 300 agents serving customers 24 hours a day, seven days a week, according to the company.
"Each one of our government contracts has increased because we have a great team that delivers excellent service," Heather Blease, founder and CEO of SaviLinx, said in a statement. "We are thrilled to have the capacity we need to support our new and expanded contracts."
Savilinx also employs hundreds of agents in Hattiesburg, Mississippi, who work from home on federal contracts. The company is currently expanding there with a "brick-and-mortar" facility.
Posted by Veronica Silva Cusi, news correspondent
Published: Tuesday, August 28, 2018
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
CLink for CRM and Call Center Integration
CLink by Comsys is a middleware that connects in real-time the CRM and the contact center applications. CLink enhances the CRM with interaction management capabilities from the contact center that allow agents to work more productively across all communication channels.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco®, Aspect Software®, and Microsoft® for the delivery of innovative interaction management and contact center optimization solutions.
IntraNext Systems develops agent efficiency tools and data security software solutions for medium-to-large contact centers. Our Event Intelligence® Platform solutions include SmartCTI™, iGuard®, and SmartSIP™. SmartSIP is based on our patented SIP layer technology and provides a DTMF masking solution for VoIP environments.
We know how important it is for a business to obtain data from its customers and to manage them effectively, so we help small to large companies by integrating their CRM with the Virtual Switchboard.
This type of integration will simplify the work of your team and improve the management performance of the contact list and its information.
PH: +34 952 667 511
NovelVox CTI Connector
NextGen Cisco Finesse, Genesys & Avaya Embedded CTI Connectors for Salesforce, Microsoft Dynamics, ServiceNow, Zendesk & more.
PH: (+1) 301 202 3672