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News : Call Center Employing 500 People Coming to Boulevard Mall

#contactcenterworld, @ttec_com

Las Vegas, NV, USA, March, 2017 -- Boulevard Mall has landed a call center company expected to employ about 500 people.

The mall, at 3528 S. Maryland Parkway, near the intersection with Desert Inn Road, has signed a lease agreement with TeleTech Services for a 50,000-square-foot call center, according to a statement from Boulevard.

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TeleTech is based in Englewood, Colorado. The company expects to start operating the call center by May, according to the statement.

TeleTech will start hiring by the end of March. Boulevard will open a recruitment center inside the mall for job applicants.

A customer service representative with TeleTech can make about $10 an hour, according to job recruitment website GlassDoor.

I#contactcenterworld, @ttec_com

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.reviewjournal.com


Today's Tip of the Day - 5 Ways To Demotivate Staff

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Published: Tuesday, March 7, 2017

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2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
 

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