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News : Call Center in Mexico Rings Up Digital Signage for Communications
March 25, 2014 -- Muñoz Corporativo, a call center company that manages and develops multichannel campaigns in Mexico, has deployed digital signage solutions from CAYIN Technology Co. Ltd. to manage internal communication 24/7 among different branches, according to an announcemnet from CAYIN. By taking advantage of digital signage, the corporation can instantly show specific information to target audience and further facilitate the information flow across all branches, the company said.
Muñoz Corporativo required a reliable, robust and easy-to-update system to manage its internal communication 24/7 among different branches, including four call center floors housing more than 900 positions, CAYIN said. Working with Difraxion Group, CAYIN deployed 101 SMP-WEB4 digital signage players with 101 displays in each Muñoz branch. Each screen will show specific information to specific target audiences, and with the CMS-80 content management server, administrators will be able to centrally deliver and schedule messages to each branch via the network.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
Published: Wednesday, March 26, 2014