News : Call-Center Looking to Hire 300 Workers In Metro Detroit
Highland Park, July 17, 201 -- A Highland Park company has the "Help Wanted" sign out.
Dialog Direct, a marketing and call-center business, is looking to hire 300 workers at its headquarters to support the company’s growth in the health insurance market.
To fill the positions, the company is hosting a job fair at 13700 Oakland Avenue. Applicants should be interested in career development as managers, licensed and non-licensed health insurance sales and service representatives, trainers and quality assurance specialists.
New hires will participate in a 2-4 week paid training period, beginning in early September with additional training classes running until mid-November.
Applicants should be friendly, energetic and engaging over the phone to handle inbound customer service calls. The company will provide comprehensive subject matter content and coach new hires on ways to deliver the ideal customer experience with every call.
Key job qualifications include excellent critical thinking and communication skills: verbal, written and computer. Professional appearance, dependability and flexibility are required.
The salary ranges for the job openings vary based on the position, which may include bonus opportunities in addition to base salaries.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Peaks
More Editorial From Dialog Direct
About Dialog Direct:
Since 1987, NOVO 1 has been dedicated to tailoring contact center solutions to support clients' business goals in building customer relationships and growing their brands. NOVO 1's Smart Desktop Solutions and Customer Obsession Program, incorporate game-changing technology and top 1% industry best- practices to design customized solutions to provide ideal customer experiences.
Published: Monday, July 21, 2014