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News : Call Center Puts Out Call for 250 Workers in Green Bay
Green Bay, WI, USA, June 30, 2016 -- A Green Bay call center is looking for 250 new employees.
Expert Global Solutions, or EGS, made the announcement during a ribbon-cutting ceremony at its newly renovated downtown offices.
EGS is formerly known as APAC. It’s looking for customer care representatives and team leaders.
"Really it’s all about what we can do for Green Bay and what we can expand and how we can kind of make things grow," site director Richard Soto said.
EGS hopes to make the hires in the next 60 days.
Posted by Veronica Silva Cusi, news correspondent
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About Expert Global Solutions:
Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Friday, July 1, 2016