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News : Call Center Set to Bring Jobs to Area
Independence, OR, Dec 24, 2014 -- FCR, a Eugene-based call center, plans to open in Independence in 2015, bringing 20 to 50 new jobs to the area.
John Stadter, CEO for the company, said the business will be located in the former Calvary Chapel site at Central Plaza, 1399 Monmouth St., near Roth’s Fresh Market.
The space will accommodate as many as 300 jobs.
Stadter said FCR prides itself on being different in the call center industry.
One way is the kinds of jobs it offers, Stadter said. Most of the jobs available will be full time, and starting wages are $10 an hour.
FCR looks for long-term employees, unlike other call centers who keep wages low through turnover, Stadter said.
"We’re stressing a great place to work, long-term employment and a stable workforce with our clients, which will lead to a better customer experience in the end," he said. "We’re never going to build a company that goes offshore, we just don’t think that’s the way it should be done."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From FCR
FCR is a provider of outsourced live agent call center and business process solutions.
Published: Monday, December 29, 2014