News : Call Center to Expand, Add 345 Jobs in St. Joseph
ST. JOSEPH, Mo., Oct 16, 2013 -- An Illinois-based customer service company is planning to add 345 jobs at a call center in St. Joseph.
APAC Customer Services announces its expansion plans. The positions, both permanent and temporary, will be located at Systems & Services Technologies.
About 100 of the jobs are already filled but interviews will be conducted in St. Joseph.
Posted by Veronica Silva Cusi, news correspondent
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Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Thursday, October 17, 2013