Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

News : Call Center Will Handle Protests After Closed Art Exhibit Restarts


Nagoya, Japan, Oct 7, 2019 -- Artists who participated in a suspended exhibition on freedom of expression at international art festival Aichi Triennale 2019 plan to set up a call center to handle telephone complaints when it resumes on Oct. 8.

The plan was announced in an international forum held in Nagoya by the Aichi prefectural government on Oct. 6, the second day of the forum.

The exhibition, "After ‘Freedom of Expression?’" which was called off on Aug. 1 after arson threats and hundreds of protests, will resume on the afternoon of Oct. 8, sources said on Oct. 7.

The Aichi Triennale 2019 art festival runs through Oct. 14.

The artists will begin to take phone calls at the J Art Call Center (050-3177-4593) on Oct. 8, they said. The call center, which will be open from noon to 8 p.m., will be operated until Oct. 14.

The artists decided to set up the call center as officials of the Aichi prefectural government, which was a major member of the organizing committee of the triennale, were forced to deal with the deluge of harsh telephone complaints. They decided to talk with future callers directly.

"We wanted to create a space in which different opinions create an echo," said producer Akira Takayama. "I want to talk directly (with protesters)."

The international forum was held by the organizing committee of the triennale and an Aichi prefectural government’s committee to examine reopening the suspended exhibition.

Displays that created controversy and a sharp public outcry included a sculpture depicting a young girl as a symbol for "comfort women" who were forced to provide sex to wartime Japanese troops. It also included a video in which portraits, including one of Emperor Hirohito (1901-1989), posthumously known as Emperor Showa, go up in a burst of flames, among others.

About 80 people, including foreign artists and curators, participated in the forum.

Cuauhtemoc Medina, who served as the chief curator of Shanghai Biennale 2018, said that when there is public criticism, people concerned have to make efforts to serve the arts rather than dealing with the protests.


Posted by Veronica Silva Cusi, news correspondent

Today's Tip of the Day - Motivation & Charity Work

Read today's tip or listen to it on podcast.

Published: Tuesday, October 8, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Business Continuity


CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

OpsTel Services

The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)


VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.

Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =