Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Call Centre a Lifeline for Women
March 19, 2014 -- The Department of Social Development will launch a 24-hour call centre on Sunday to provide support and counselling to victims of gender-based violence.
The call centre will counsel victims and direct them to social workers in Gauteng and KwaZulu-Natal.
Several high-profile incidents have placed the spotlight on gender-based violence in the country: from teenager Anene Booysens's gang-rape, mutilation and murder in 2013 to the fatal shooting of Reeva Steenkamp in Oscar Pistorius's home.
The call centre will also work with police to aid in the prosecution of perpetrators.
According to the World Health Organisation, up to 70% of female murder victims in South Africa are slain by their husbands or boyfriends. Police statistics found that 66387 sexual offences were committed against women in 2012/2013.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
More Editorial From Department of Social Development
About Department of Social Development:
The Department of Social Development is a caring and integrated system of social development services that facilitates human development and improves the quality of life. To enable the poor, the vulnerable and the excluded within South African society to secure a better life for themselves, in partnership with them and with all those who are committed to building a caring society. Management and oversight over social security, encompassing social assistance and social insurance policies that aim to prevent and alleviate poverty in the event of life cycle risks such as loss of income due to unemployment,disability,old age or death occurring.
Published: Wednesday, March 19, 2014