News : Call Centre Boss Admits Breach of Trading Regulations
Swansea, Wales, March 17, 2016 -- Residential Redress Ltd, and its boss Clive Davies will be sentenced for breaching unfair trading regulations.
A Swansea based call centre company and its boss will be sentenced at court next month for breaching regulations designed to protect consumers.
Residential Redress Ltd and its director Clive Davies, 41, of Mount Pleasant Farm, Bridgend, have pleaded guilty to a breach of the 2008 Consumer Protection Against Unfair Trading Regulations.
Davies appeared at Swansea Crown Court for a brief pre-sentence hearing on Thursday morning.
Lee Reynolds, prosecuting, said more than 20 consumers were involved in the case, which will be opened when the company and Davies are sentenced next month.
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Mr Reynolds told Judge Paul Thomas QC the Crown Prosecution Service was now checking to see if consumers involved had received refunds.
Residential Redress Ltd called people offering a "home audit" to assess the extent of household bills and to offer help in reducing bills for a fee and it also offered to help with possible PPI claims and flight delay claims.
The Consumer Protection Against Unfair Trading Regulations were introduced to prohibit unfair commercial practices and misleading and aggressive practices
Posted by Veronica Silva Cusi, news correspondent
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