News : Call Centre Evacuated in Cork After 'Irritant' Experienced
Cork, Ireland, Sept, 2018 -- A call centre in Cork city was evacuated for a short time after reports that two employees experienced symptoms of skin irritation.
Abtran's premises at the Mahon Industrial Estate was fully evacuated and gardaí, fire services personnel in protective gear and an emergency medical team attended the scene.
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In a statement, the company said its contact centre at Mahon, which employs 800 people, also includes a mail processing centre.
It said two staff members working there experienced "symptoms of skin irritation".
Operations at the plant have since resumed following the incident.
Posted by Veronica Silva Cusi, news correspondent
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Abtran is the largest indigenous business process outsourcer (BPO) in the Irish market. Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites. Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.
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