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News : Call Centre Firm to Create 600 Jobs in Motherwell
Oct 24, 2013 -- Three former executives of call centre operator BeCogent have launched a new venture in Motherwell, promising to create at least 600 jobs over the next three years.
Ascensos, the brainchild of John Devlin, Dermot Jenkinson and Katrine Young, has secured a regional selective assistance grant from Scottish Enterprise to bring its plans to fruition.
Devlin, the firm’s managing director, said: "In terms of roles created, our focus is not just on youth employment as we will also be looking to retrain and develop our people skills across the spectrum, including return-to-work mums and those affected by redundancy over recent years.
"We want the very best people to play a big part in our success."
Jenkinson, who is also a non-executive director at Edinburgh-based logistics group John Menzies, is executive chairman of Ascensos, while Young is its chief financial officer.
The company has moved into a site previously occupied by Lloyds Banking Group and will initially create 100 jobs, but that figure could rise to more than 1,000 over the next five years.
Devlin added: "We are in discussion with a number of top-name clients in the retail and e-commerce sectors.
Finance Secretary John Swinney said the firm’s creation was a "great boost" for employment in North Lanarkshire.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Friday, October 25, 2013