News : Call Centre Jobs 'Safe' Pledge
St Austell, England, Nov 13, 2015 -- There will be no job losses at a tax call centre in St Austell.
The town's MP says he has been told staff at HMRC will join the Department of Work and Pensions.
It comes after officials announced the base in Redruth will close as part of a modernisation programme, meaning the nearest tax office will be in Bristol.
St Austell and Newquay MP Steve Double said: "I welcome HM Revenue and Customs' decision to keep the HMRC call centre in St Austell open as part of today's modernisation programme announcements.
"I will continue to monitor this situation as it evolves, particularly with regard to the announcement of the later transfer of this building and its staff to the Department for Work and Pensions.
"I have today spoken with HMRC who have confirmed that when the call centre does transfer to DWP, where it will be used to administer Universal Credit, there will be no job losses and existing staff will all be allowed to transfer to DWP.
"I will be available to meeting affected staff to discuss what these changes mean to them and will work with both organisations to ensure the hand-over happens smoothly.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Why Can’t You Take My Call?
More Editorial From H.M. Revenue & Customs (HMRC)
About H.M. Revenue & Customs (HMRC):
HM Revenue & Customs (HMRC) was formed on the 18 April 2005, following the merger of Inland Revenue and HM Customs and Excise Departments. HMRC ensures the correct tax is paid at the right time, whether this relates to payment of taxes received by the department or entitlement to benefits paid.
Published: Monday, November 16, 2015
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