News : Call Centre to Address Grievances of Pensioners in Telangana
Hyderabad, India, Oct, 2019 -- The Panchayat Raj Department launched a website and a call centre with separate toll free numbers for every district in the State to facilitate suggestions and to address grievances of Aasara pensioners.
Panchayat Raj and Rural Development Minister Errabelli Dayakar Rao said the State government was spending Rs 9,400 crore towards Aasara pensions against the Centre’s contribution of Rs 200 crore.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Launching the website and the call centre here, Dayakar Rao said the call centre service would commence in 10 districts immediately and would be expanded to the remaining districts shortly. He said the State government was distributing Aasara pensions to the tune of Rs 864 crore per month.
"Chief Minister K Chandrashekhar Rao wants to ensure that every eligible person is covered under the pensions scheme. The call centre is another step in this direction. As promised by the Chief Minister, the list of eligible beneficiaries with age limit of 57 years and above, will be announced soon," he added.
The Minister expressed displeasure over complaints that pension was not reaching beneficiaries in rural areas as per schedule and was confident that the call centre services would help the authorities plug loopholes. Action would be initiated against the officials in case they do not address grievances received through the call centre or the website within two-three days.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Benchmark Versus Best Agents
Published: Thursday, October 17, 2019
IBEX Global (AIM: IBEX), Headquartered in Washington, DC, delivers onshore, near shore and off shore solutions in 5 countries across 19 call centers maintaining a network of more than 9,000 employees ...
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.
|AIS Call Center|
AIS Call Center, Thailand
|EkoCCS Contact Center Services|
Founded in 2010, Eko Contact Center aims to be a fresh, dynamic and accurate business partner for its customers thanks to its contemporary operation, technical infrastructure, sector-specific software...